Wildmender – Black Screen / Game Crashes Fix

Black Screen on Startup / Game Closes Immediately on Startup

Make sure Steam is running and restart it if it is. Verify integrity of files on Steam:

  1. Right click the game entry on Steam.
  2. Click “properties”.
  3. In the new window that pops up, click “installed files” on the left.
  4. Click “verify integrity of game files” and let it run.

Try restarting your computer.

If you are running a 4k monitor, try pressing alt+enter when you encounter the black screen.

Please make sure your graphics card driver is up to date.

Try reinstalling your graphics drivers and selecting the Clean Install option (this may affect any custom settings you have setup for your graphics card).

Please make sure that Windows is completely up-to-date and there are no updates waiting to be installed. Fully update Windows, then try again.

Please check to see if you have MSI Afterburner or any other graphics card over-clocking or “boosting” software. If you do, try disabling or uninstalling it and try running the game.

Try temporarily disabling your antivirus or other security software and see if that allows the game to run.

If you’re running Windows N or Windows Pro N, you will need to install the media feature pack found in Settings > Apps > Apps & Features > Optional Features. From there, locate and install the Media Feature Pack, then restart your computer.

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